Providing clarity on what you can expect from us, what we expect from you and what can be done to help in situations where you need to speak up
The above information is available to everyone – students, employers, members of the community and parents – from Student Services at the College, local schools and Careers Offices.
You are entitled to a place on a course of study at the College if:
Your application will be handled fairly and efficiently.
We will aim to provide you with accurate information about the grants, financial support and childcare support available to you and how to apply for it. Details will also be available from your tutor.
The College aims to provide you with quality teaching, training and learning opportunities.
During your programme of study at College you will be asked to sign a Learner Agreement which records your agreed programme of study
The College seeks to provide a caring learning environment for all students. This Code of Conduct is designed to help students to understand their entitlements and obligations.
Whether you are a student, employer or member of the local community or a parent, if you are not satisfied with any service provided by the College you have the right to take action by using the College’s Complaints Procedure.
If you believe that your examination or assessment results are incorrect, you can appeal through the College Appeals Procedures.