Travel & Tourism Level 2

Join us for this Level 2 course, where you will learn more about the travel, tourism and leisure industry. You will improve your communication skills and learn about tourist information services, worldwide travel destinations and the scale of tourism in the UK.


Hastings (Station Plaza)


Level 2

Course Type

16 +


Options Course Code Starts Ends
apply 60149 09/09/24 04/07/25

What will I study?

During the course you will study a range of units including:

  • Worldwide Travel and Tourism Destinations
  • Visitor Attractions
  • Interpersonal Skills for the Travel and Tourism Workplace
  • UK Travel and Tourism Destinations
  • Resort Representatives
  • Tour Operations
  • Travel Planning
  • Principles of Customer Service

Throughout the year you will meet industry professionals who will enhance your learning with their experience and advice. You will improve your knowledge of the world and also get to train in our excellent facilities, including a working check-in desk and a fully functioning section of an Airbus A320, in which you will practice working coach procedures and other scenarios.

You will also be invited to attend the World Travel Market industry trade show at the Excel Centre in London.

What previous qualifications or experience do I need?

Minimum four grade 3-9 at GCSE or successful completion of the Level 1 course, and English and/or maths at grade 3.

How will I be assessed?

Assessment is varied comprising of the following:

  • On line examinations
  • Role plays
  • Short answer question sheets
  • Designing and developing industry manuals
  • Practical assessment such as transfer speeches and welcome meetings
  • Written assignments

What qualification will I achieve?

Travel & Tourism Diploma Level 2.

What can I do after completing this course?

On completion of the course you could progress onto further study at Level 2 specialising in Air Cabin Crew; or progress on to Level 3 Foundation Diploma in Travel and Tourism.

You may decide to start your career in the industry as a Retail Travel Consultant, Tour Guide, Holiday Advisor (holiday rep), Business Travel Agent, Cruise Ship Personnel, Hotel Personnel (UK and Overseas), Tour Operator Personnel, or in Conference and Event Management

Are there any extra costs?

A high level of personal grooming is required for this course. You will need approximately £250 to cover course-related trips, uniform and resources.

Additional Info

The above costs can fluctuate. You will be advised of final costs on enrolment.